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Configuring multiple chatbot responses, increasing the amount of responses for higher engagement. Including merge variables such as First Name within messages and responses to generate a personal touch. Deliver a more dynamic, rich & relevant experience for every web visitor with SharpSpring Chatbots. Find out how to integrate chatbot technology with your other apps to cut down on manual work. Full feature set for a fraction of the cost of leading competitors. Take advantage of one of the dozens of integrations already developed. And if you need a custom one, our team of engineers will help you make it. See how SharpSpring helps agencies add new clients and increase monthly billing. Chatbots can solve many straightforward problems without the need for human intervention.

Using the SharpSpring platform, you can now create chatbots to provide automatic support for specific questions your web visitors have. You can find out more about getting started with chatbots here, or simply reach out to your account manager for details. Responses and recommendations can Symbolic AI get much more specific based on how people engage with your chatbots. Sophisticated chatbots can easily secure lead information from your visitors and even opt them into your email sends without a form-fill. A powerful, intuitive platform built to drive leads and convert them to sales.

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Having tried to remain neutral, I have discredited chatbots in B2B environments for the last few years due to their limited abilities. A revenue engine for agencies with affordable, month-to-month plans. sharpspring chatbot We are passionate about Digital Marketing and love seeing businesses grow. If you have an existing business or starting a new one feel free to get in touch and get some free advice on marketing options.

And when you have access to powerful marketing and sales automation functionality like SharpSpring, the possibilities are endless. Regardless of type, a well-placed chatbot can redefine the user experience on your site, transforming any static page into a dynamic 2-way communication channel with your brand. Chatbots automate and personalize the sales cycle for your leads while freeing up your team to handle more important business. By browsing through your social media, reviewing your marketing content, and visiting your website, your customers can get a general sense of what you’re all about. Your chatbot should match your company’s humorous, welcoming, and contemporary voice. If, on the other hand, your primary tone is highly corporate and serious since it is more suited to your clientele, then you should stick to that. Using chatbots is both a seamless and natural solution for companies, which can be working around the clock non-stop. Because chatbots can also be integrated with eCommerce sites, the customer journey also just got a little easier. They can pop up on product pages or at check out to offer customers more information about a product, or even additional discount incentives to buy now.

Dynamic Landing Page Builder

Changing this content on the SharpSpring chatbot is easy and is a case of changing the URL within the workflow. This may come as a surprise, but many people do not enjoy making customer service calls. Hate is a strong word, but evidence strongly suggests people hate calling customer support. Using the Current Conversation section, you or the customer representative using the LiveChat software can see when a visitor is typing a message before the user sends the message. This gives you or the representative time to prepare a response. Rules-based bots offer standardized responses and funnel users through a “tree” of questions. Custom plans designed to scale with your business and fuel your growth. Under the life of the lead, you have the opportunity to see a history of a lead’s conversation on the chatbot, as well as information collected during the chat.

One especially valuable thing about chatbots is that they will act however you program them to act. Companies can design chatbots around their brand personality to ensure a cohesive impression for customers whether they interact with a human sales rep or a chatbot. Whether adding humor or charm, your chatbot can be as fun or straightforward as you want. Thinking about the tone of your chatbot’s personality is synonymous with thinking about your brand, mission and values, so make it count. As it stands today, 38 percent of people say they prefer to speak with a bot compared with a real human being. One main benefit of utilizing bots for your online business is user experience. In the following blog, we’re going to talk all about chatbots, what they are and why they are important for better user experience . Check out the full Case Study in this video from our SharpSpring at Work series.